{"id":4689,"date":"2014-06-07T14:52:06","date_gmt":"2014-06-07T12:52:06","guid":{"rendered":"http:\/\/shop.pronatur24.eu\/?page_id=4689"},"modified":"2025-04-21T23:58:12","modified_gmt":"2025-04-21T21:58:12","slug":"odstupenie-od-zmluvy","status":"publish","type":"page","link":"https:\/\/ecoturbino.shop\/sk\/withdrawal\/","title":{"rendered":"Podmienky odst\u00fapenia od zmluvy"},"content":{"rendered":"<div class=\"banner has-hover\" id=\"banner-2076380448\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img decoding=\"async\" width=\"2000\" height=\"230\" src=\"https:\/\/ecoturbino.shop\/wp-content\/uploads\/2023\/08\/tastatur-webdeals-2000.webp\" class=\"bg attachment-original size-original\" alt=\"Kl\u00e1vesnica z\u00e1hlavia\" \/>                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-97519059\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n<h1>STIAHNUTIE<\/h1>\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-97519059 {\n  width: 80%;\n}\n#text-box-97519059 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-97519059 {\n    width: 67%;\n  }\n}\n@media (min-width:850px) {\n  #text-box-97519059 {\n    width: 44%;\n  }\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-2076380448 {\n  padding-top: 110px;\n}\n#banner-2076380448 .overlay {\n  background-color: rgba(0,0,0,.5);\n}\n@media (min-width:550px) {\n  #banner-2076380448 {\n    padding-top: 170px;\n  }\n}\n@media (min-width:850px) {\n  #banner-2076380448 {\n    padding-top: 190px;\n  }\n}\n<\/style>\n  <\/div>\n\n\n<div class=\"row\"  id=\"row-268255021\">\n\n\t<div id=\"col-1270867878\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p><strong>Storno podmienky pre koncov\u00fdch z\u00e1kazn\u00edkov (spotrebite\u013eov).<\/strong> M\u00e1te pr\u00e1vo zru\u0161i\u0165 svoju objedn\u00e1vku do \u0161trn\u00e1stich dn\u00ed bez udania d\u00f4vodu.<\/p>\n<p>Lehota na odst\u00fapenie od zmluvy za\u010d\u00edna plyn\u00fa\u0165 po doru\u010den\u00ed p\u00edsomn\u00e9ho ozn\u00e1menia, nie v\u0161ak sk\u00f4r, ako pr\u00edjemca dostane tovar (v pr\u00edpade opakovan\u00fdch objedn\u00e1vok rovnak\u00e9ho tovaru nie sk\u00f4r, ako dostane prv\u00fa \u010das\u0165 dod\u00e1vky).<\/p>\n<p>Ak chcete uplatni\u0165 svoje pr\u00e1vo na zru\u0161enie, mus\u00edte informova\u0165:<\/p>\n<div class=\"is-divider divider clearfix\" style=\"max-width:100%;height:1px;\"><\/div>\n<div class=\"row\"  id=\"row-1057283111\">\n\n\t<div id=\"col-370863099\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>Webdeals Shops GmbH<br \/>\nT\u00edm ecoturbino<br \/>\nHolzbodenweg 6<br \/>\nAT- 6858 Schwarzach<br \/>\ninfo@ecoturbino.shop<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-333708756\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner dark\" style=\"background-color:rgb(164, 57, 6);\" >\n\t\t\t\n\t\t\t\n<p>Adresa na vr\u00e1tenie (pozri podrobnosti ni\u017e\u0161ie):<\/p>\n<p>N.E.W. Development GmbH<br \/>\nT\u00edm ecoturbino<br \/>\nNeugasse 10<br \/>\nAT- 7020 Loipersbach<\/p>\n<p>My <span style=\"text-decoration: underline;\">d\u00f4razne odpor\u00fa\u010dame<\/span> v\u00fdber poisten\u00e9ho a sledovate\u013en\u00e9ho sp\u00f4sobu prepravy s \u010d\u00edslom na sledovanie z\u00e1sielky. Po odoslan\u00ed n\u00e1s m\u00f4\u017eete informova\u0165 o sledovacom \u010d\u00edsle.<\/p>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-333708756 > .col-inner {\n  padding: 10px 10px 10px 15px;\n  margin: 0px 0px -20px 0px;\n  border-radius: 10px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"max-width:100%;height:1px;\"><\/div>\n<p>jasn\u00fdm vysvetlen\u00edm (napr. listom zaslan\u00fdm po\u0161tou, e-mailom alebo telefon\u00e1tom) v\u00e1\u0161ho rozhodnutia zru\u0161i\u0165 objedn\u00e1vku alebo - ak v\u00e1m bol tovar poskytnut\u00fd pred uplynut\u00edm 14 dn\u00ed - zaslan\u00edm tovaru sp\u00e4\u0165. M\u00f4\u017eete vyu\u017ei\u0165 na\u0161e\u00a0<a title=\"Vorlage Widerruf der Bestellung runterladen\" href=\"https:\/\/ecoturbino.shop\/wp-content\/uploads\/2023\/10\/Cancellation-order-form.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">vzorov\u00fd formul\u00e1r na odst\u00fapenie od zmluvy<\/a>\u00a0aj ke\u010f to nie je povinn\u00e9. M\u00f4\u017eete tie\u017e vyplni\u0165 a posla\u0165 n\u00e1m vysvetlenie o zru\u0161en\u00ed na na\u0161ej webovej str\u00e1nke (<a title=\"Formular zum Widerruf einer Bestellung\" href=\"\/sk\/zrusit-objednavku\/\">https:\/\/ecoturbino.shop\/cancel-order<\/a>). Ak vyu\u017eijete t\u00fato mo\u017enos\u0165, okam\u017eite v\u00e1m za\u0161leme potvrdenie (napr\u00edklad e-mailom) o prijat\u00ed tak\u00e9hoto zru\u0161enia. Na zachovanie lehoty na odst\u00fapenie od zmluvy n\u00e1s sta\u010d\u00ed informova\u0165 o vyu\u017eit\u00ed pr\u00e1va na odst\u00fapenie od zmluvy pred uplynut\u00edm lehoty na odst\u00fapenie od zmluvy.<\/p>\n<p><a title=\"Online-Formul\u00e1r pre roz\u0161\u00edrenie predaja\" href=\"https:\/\/ecoturbino.shop\/sk\/zrusit-objednavku\/\">\u00bb Na online formul\u00e1r na zru\u0161enie objedn\u00e1vky<\/a><\/p>\n<p><a title=\"Vorlage Widerruf der Bestellung runterladen\" href=\"https:\/\/ecoturbino.shop\/wp-content\/uploads\/2023\/10\/Cancellation-order-form.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u00bb Stiahnite si formul\u00e1r \u201cStiahnutie objedn\u00e1vky\u201d (.pdf)<\/a><\/p>\n<h3>Pokia\u013e ide o pr\u00e1vo na zru\u0161enie pre skupiny vy\u0148at\u00fdch polo\u017eiek<\/h3>\n<p>Slu\u017eby, textiln\u00e9 tieniace v\u00fdrobky*, hygienick\u00e9 v\u00fdrobky, r\u00fdchlo sa kaziaci tovar dennej spotreby, rezan\u00fd tovar, otvoren\u00e9 rolky s metrov\u00fdm tovarom, ako aj v\u00fdrobky vyroben\u00e9 na objedn\u00e1vku z\u00e1kazn\u00edka. Ak sa vr\u00e1tenie napriek tomu uskuto\u010dn\u00ed, pre ka\u017ed\u00fd v\u00fdrobok rozhodneme, \u010di vr\u00e1tenie prijmeme so zn\u00ed\u017een\u00edm hodnoty a zodpovedaj\u00facou n\u00e1hradou, vypo\u010d\u00edtame n\u00e1klady na spracovanie za kontrolu vr\u00e1tenia (80 EUR za hodinu) alebo v\u00fdrobok zlikvidujeme bez n\u00e1hrady.<\/p>\n<p>Ak sa zru\u0161\u00ed tienenie, elektrick\u00e9 a elektronick\u00e9 v\u00fdrobky (meracie pr\u00edstroje, sp\u00edna\u010de, filtre at\u010f.), na testovanie kvality s\u00fa potrebn\u00e9 n\u00e1kladn\u00e9 metrologick\u00e9 sk\u00fa\u0161ky v laborat\u00f3riu EMP. M\u00e1me pr\u00e1vo odpo\u010d\u00edta\u0165 v\u0161etky vzniknut\u00e9 n\u00e1klady z v\u00fd\u0161ky n\u00e1hrady.<\/p>\n<div class=\"row\"  id=\"row-806761219\">\n\n\t<div id=\"col-1888750581\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner dark\"  >\n\t\t\t\n\t\t\t\n<p>*Textiln\u00e9 ochrann\u00e9 v\u00fdrobky patria do skupiny \u0161peci\u00e1lnych hygienick\u00fdch v\u00fdrobkov, a preto sa na ne nevz\u0165ahuje pr\u00e1vo na odst\u00fapenie od zmluvy alebo v\u00fdmenu pri ich pou\u017eit\u00ed; patria sem odevy, spacie vaky, poste\u013en\u00e1 bielize\u0148, prikr\u00fdvky, stany a baldach\u00fdny z rozpo\u010dtov\u00e9ho radu. Ka\u017ed\u00e9 vr\u00e1tenie v\u00fdrobkov tejto klasifik\u00e1cie bude za poplatok skontrolovan\u00e9 v laborat\u00f3riu EMF a odpo\u010d\u00edtan\u00e9 od sumy vr\u00e1tenia. Baldach\u00fdny vyroben\u00e9 na objedn\u00e1vku vr\u00e1tane \u0161peci\u00e1lnych ve\u013ekost\u00ed s\u00fa vo v\u0161eobecnosti vyl\u00fa\u010den\u00e9 z odvolania.<\/p>\n<p><strong>Prenajmite si baldach\u00fdn namiesto jeho k\u00fapy:<\/strong><br \/>\nVzh\u013eadom na obmedzenie pr\u00e1va na odst\u00fapenie od zmluvy existuje mo\u017enos\u0165 bezrizikov\u00e9ho pren\u00e1jmu na\u0161ich baldach\u00fdnov na 2 t\u00fd\u017edne, aby ste sa s nimi zozn\u00e1mili. T\u00e1to mo\u017enos\u0165 pren\u00e1jmu je ve\u013emi vhodn\u00e1 aj na vysk\u00fa\u0161anie ochrann\u00e9ho \u00fa\u010dinku \u00faplnej ochrany pred elektrosmogom, najm\u00e4 pred san\u00e1ciou proti EMP alebo v\u00e4\u010d\u0161ou invest\u00edciou do tienenia.<\/p>\n<p><strong>Ochrann\u00e9 oble\u010denie:<br \/>\n<\/strong>Neodpor\u00fa\u010dame venova\u0165 pozornos\u0165 ve\u013ekosti, ale n\u00e1js\u0165 po\u017eadovan\u00fa ve\u013ekos\u0165 pomocou meracieho p\u00e1sma. Podrobnosti s\u00fa uveden\u00e9 v popise pr\u00edslu\u0161n\u00e9ho v\u00fdrobku.<\/p>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1888750581 > .col-inner {\n  padding: 10px 15px 10px 15px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<style>\n#row-806761219 > .col > .col-inner {\n  background-color: rgb(85, 85, 85);\n  border-radius: 10px;\n}\n<\/style>\n<\/div>\n<h3>V\u00fdsledky zru\u0161enia<\/h3>\n<p>Ak zru\u0161\u00edte objedn\u00e1vku s rak\u00faskou doru\u010dovacou adresou (v tuzemsku), vr\u00e1time v\u00e1m v\u0161etky platby, ktor\u00e9 sme od v\u00e1s prijali, vr\u00e1tane n\u00e1kladov na doru\u010denie (okrem dodato\u010dn\u00fdch n\u00e1kladov vypl\u00fdvaj\u00facich z toho, \u017ee ste si vybrali in\u00fd typ doru\u010denia, ne\u017e je najlacnej\u0161ie pon\u00fakan\u00e9 \u0161tandardn\u00e9 doru\u010denie). Ak zru\u0161\u00edte objedn\u00e1vku s doru\u010dovacou adresou v in\u00fdch eur\u00f3pskych krajin\u00e1ch alebo v tret\u00edch krajin\u00e1ch, m\u00e1me pr\u00e1vo odmietnu\u0165 preplatenie n\u00e1kladov na dopravu, t. j. odpo\u010d\u00edta\u0165 tieto n\u00e1klady od sumy vr\u00e1tenia pe\u0148az\u00ed. Ak poskytovate\u013e platobn\u00fdch slu\u017eieb, prostredn\u00edctvom ktor\u00e9ho ste uskuto\u010dnili platbu (PayPal, Amazon, kreditn\u00e1 karta at\u010f.), nevr\u00e1ti poplatky, ktor\u00e9 vznikli po\u010das n\u00e1kupu, m\u00e1me pr\u00e1vo tieto n\u00e1klady zadr\u017ea\u0165, t. j. odpo\u010d\u00edta\u0165 ich od sumy vr\u00e1tenia pe\u0148az\u00ed. V pr\u00edpade digit\u00e1lneho tovaru m\u00f4\u017ee by\u0165 toto vr\u00e1tenie vykonan\u00e9 okam\u017eite, ale mus\u00ed by\u0165 vr\u00e1ten\u00e9 najnesk\u00f4r do \u0161trn\u00e1stich dn\u00ed odo d\u0148a, ke\u010f sme dostali ozn\u00e1menie o va\u0161om odst\u00fapen\u00ed od tejto zmluvy. Rovnak\u00e1 lehota na vr\u00e1tenie sa vz\u0165ahuje na v\u0161etok ostatn\u00fd tovar, ale t\u00e1to lehota za\u010d\u00edna plyn\u00fa\u0165 odo d\u0148a prijatia vr\u00e1ten\u00e9ho tovaru. To znamen\u00e1, \u017ee m\u00f4\u017eeme odmietnu\u0165 vr\u00e1tenie platby, k\u00fdm od v\u00e1s nedostaneme vr\u00e1ten\u00fd tovar. Na toto vr\u00e1tenie pou\u017eijeme rovnak\u00e9 platobn\u00e9 prostriedky, ak\u00e9 ste pou\u017eili pri p\u00f4vodnej transakcii, pokia\u013e s vami nebolo v\u00fdslovne dohodnut\u00e9 nie\u010do in\u00e9.<\/p>\n<h3>Automatick\u00e9 zru\u0161enie \/ vr\u00e1tenie<\/h3>\n<p>V pr\u00edpade odst\u00fapenia od zmluvy n\u00e1m pros\u00edm vr\u00e1\u0165te tovar. N\u00e1klady na sp\u00e4tn\u00fa prepravu zn\u00e1\u0161a z\u00e1kazn\u00edk. Automatick\u00e9 vr\u00e1tenie tovaru je rovnocenn\u00e9 s odst\u00fapen\u00edm od zmluvy a postupuje sa pri \u0148om rovnako.\u00a0<strong>Automatick\u00e9 zru\u0161enie zah\u0155\u0148a:<\/strong><\/p>\n<ul>\n<li>neprijatie objedn\u00e1vky\/dod\u00e1vky alebo<\/li>\n<li>nedoru\u010denie z\u00e1sielkovej slu\u017eby poverenou osobou alebo<\/li>\n<li>nevyzdvihnutie tovaru v z\u00e1sielkovom obchode (ak je k dispoz\u00edcii) napriek zodpovedaj\u00facim inform\u00e1ci\u00e1m od z\u00e1sielkovej slu\u017eby alebo odkazu na sledovanie z\u00e1sielky. (Vysvetlenie: nami poveren\u00e1 z\u00e1sielkov\u00e1 slu\u017eba je povinn\u00e1 vykona\u0165 doru\u010denie od dver\u00ed k dver\u00e1m. Z d\u00f4vodu n\u00e1ro\u010dn\u00fdch, zhor\u0161uj\u00facich sa probl\u00e9mov pri doru\u010dovan\u00ed bal\u00edkov v\u0161ak toto doru\u010denie od dver\u00ed k dver\u00e1m dnes u\u017e nie je mo\u017en\u00e9 zaru\u010di\u0165 (napr. z\u00e1kazy vjazdu, z\u00e1kazy zastavenia, doprava, nedostatok person\u00e1lu at\u010f.), a preto z\u00e1kazn\u00edk spolu s objedn\u00e1vkou potvrdzuje ochotu vyzdvihn\u00fa\u0165 si bal\u00edk aj v bal\u00edkovej predajni bal\u00edkovej slu\u017eby).<\/li>\n<\/ul>\n<h3>Vr\u00e1tenie polo\u017eiek<\/h3>\n<p>Tovar mus\u00edte vr\u00e1ti\u0165 alebo doru\u010di\u0165 bezodkladne, najnesk\u00f4r v\u0161ak do \u0161trn\u00e1stich dn\u00ed od prijatia ozn\u00e1menia o zru\u0161en\u00ed objedn\u00e1vky alebo tovaru:<\/p>\n<p>N.E.W. Development GmbH<br \/>\nT\u00edm ecoturbino<br \/>\nNeugasse 10<br \/>\nAT- 7020 Loipersbach<\/p>\n<p>Lehota je dodr\u017ean\u00e1, ak tovar odo\u0161lete pred uplynut\u00edm \u0161trn\u00e1s\u0165d\u0148ovej lehoty. Priame n\u00e1klady a zodpovednos\u0165 za vr\u00e1tenie tovaru vr\u00e1tane automatick\u00e9ho vr\u00e1tenia zn\u00e1\u0161ate vy. Na z\u00e1klade vlastn\u00fdch sk\u00fasenost\u00ed z praxe v\u00e1m odpor\u00fa\u010dame zvoli\u0165 si poisten\u00fa a sledovate\u013en\u00fa formu vr\u00e1tenia tovaru s \u010d\u00edslom z\u00e1sielky. Upozornenie: Tovar vr\u00e1ten\u00fd na dobierku nebude akceptovan\u00fd. Pr\u00edpadn\u00fa stratu hodnoty tovaru mus\u00edte uhradi\u0165 len vtedy, ak t\u00e1to strata hodnoty vznikla v d\u00f4sledku manipul\u00e1cie s tovarom, ktor\u00e1 nie je nevyhnutn\u00e1 na kontrolu povahy, vlastnost\u00ed a funk\u010dnosti tovaru.<\/p>\n<p>V pr\u00edpade zru\u0161enia objedn\u00e1vky z d\u00f4vodu neprijatia bal\u00edka n\u00e1s o tom mus\u00edte p\u00edsomne informova\u0165 do 24 hod\u00edn, inak sa z\u00e1sielka automaticky pova\u017euje za prijat\u00fa a n\u00e1rok na vr\u00e1tenie pe\u0148az\u00ed zo strany Webdeals Shops GmbH sa neuplatn\u00ed.<\/p>\n<p>Vr\u00e1tenie tovaru vybavujeme s vysokou prioritou, v priemere do 48 hod\u00edn v pracovn\u00fdch d\u0148och po prijat\u00ed zru\u0161en\u00fdch v\u00fdrobkov. Ak do 2 t\u00fd\u017ed\u0148ov od vr\u00e1tenia ned\u00f4jde z na\u0161ej strany k \u017eiadnej komunik\u00e1cii o spracovan\u00ed vr\u00e1tenia, je povinnos\u0165ou z\u00e1kazn\u00edka informova\u0165 sa o stave spracovania a iniciova\u0165 sledovanie bal\u00edka u poskytovate\u013ea slu\u017eieb odoslania bal\u00edka. Ak zru\u0161en\u00e1 objedn\u00e1vka nie je doru\u010den\u00e1 do 4 t\u00fd\u017ed\u0148ov od jej podania, zanik\u00e1 ak\u00fdko\u013evek n\u00e1rok na vr\u00e1tenie pe\u0148az\u00ed od spolo\u010dnosti Webdeals Shops GmbH.<\/p>\n\t<div id=\"text-2355571672\" class=\"text hidden\">\n\t\t\n<h3>\u017diadne dod\u00e1vky na baliace stanice<\/h3>\n<p>Ak je objedn\u00e1vka napriek tomu podan\u00e1 na baliacej stanici, vedie to bez zmeny dodacej adresy k automatick\u00e9mu zru\u0161eniu\/vr\u00e1teniu. <a href=\"https:\/\/ecoturbino.shop\/sk\/gtc\/\">Podrobnosti n\u00e1jdete v podmienkach.<\/a><br \/>\n\t\t\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1319,"featured_media":47649,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-4689","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/ecoturbino.shop\/sk\/wp-json\/wp\/v2\/pages\/4689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecoturbino.shop\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ecoturbino.shop\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ecoturbino.shop\/sk\/wp-json\/wp\/v2\/users\/1319"}],"replies":[{"embeddable":true,"href":"https:\/\/ecoturbino.shop\/sk\/wp-json\/wp\/v2\/comments?post=4689"}],"version-history":[{"count":0,"href":"https:\/\/ecoturbino.shop\/sk\/wp-json\/wp\/v2\/pages\/4689\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ecoturbino.shop\/sk\/wp-json\/wp\/v2\/media\/47649"}],"wp:attachment":[{"href":"https:\/\/ecoturbino.shop\/sk\/wp-json\/wp\/v2\/media?parent=4689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}