{"id":7231,"date":"2015-02-14T13:23:14","date_gmt":"2015-02-14T12:23:14","guid":{"rendered":"http:\/\/shop.pronatur24.eu\/?page_id=7231"},"modified":"2023-11-09T01:12:03","modified_gmt":"2023-11-09T00:12:03","slug":"faq-vanliga-fragor-2","status":"publish","type":"page","link":"https:\/\/ecoturbino.shop\/sv\/faq-frequently-asked\/","title":{"rendered":"FAQ | Butik"},"content":{"rendered":"<div class=\"banner has-hover\" id=\"banner-1270109780\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img decoding=\"async\" width=\"2000\" height=\"230\" src=\"https:\/\/ecoturbino.shop\/wp-content\/uploads\/2023\/10\/faq-ecoturbino_2000.webp\" class=\"bg attachment-original size-original\" alt=\"Vanliga fr\u00e5gor och svar\" \/>                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-1302578226\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n<h1>FR\u00c5GOR &amp; SVAR<\/h1>\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1302578226 {\n  width: 85%;\n}\n#text-box-1302578226 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-1302578226 {\n    width: 17%;\n  }\n}\n@media (min-width:850px) {\n  #text-box-1302578226 {\n    width: 54%;\n  }\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1270109780 {\n  padding-top: 110px;\n}\n#banner-1270109780 .overlay {\n  background-color: rgba(0,0,0,.5);\n}\n@media (min-width:550px) {\n  #banner-1270109780 {\n    padding-top: 170px;\n  }\n}\n@media (min-width:850px) {\n  #banner-1270109780 {\n    padding-top: 190px;\n  }\n}\n<\/style>\n  <\/div>\n\n\n<div class=\"row\"  id=\"row-1439895526\">\n\n\t<div id=\"col-695749913\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<section class=\"section\" id=\"section_918985385\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-center\"  id=\"row-1145196052\">\n\n\n\t<div id=\"col-1571729553\" class=\"col medium-12 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"row row-collapse\"  id=\"row-1780845101\">\n\n\n\t<div id=\"col-1422022814\" class=\"col medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 30px 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<!-- Generated by IcoMoon.io -->\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" version=\"1.1\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\">\n  <path fill=\"#000000\" d=\"M16 9l-2-4h-3v-2c0-0.55-0.45-1-1-1h-9c-0.55 0-1 0.45-1 1v8l1 1h1.268c-0.17 0.294-0.268 0.636-0.268 1 0 1.105 0.895 2 2 2s2-0.895 2-2c0-0.364-0.098-0.706-0.268-1h5.536c-0.17 0.294-0.268 0.636-0.268 1 0 1.105 0.895 2 2 2s2-0.895 2-2c0-0.364-0.098-0.706-0.268-1h1.268v-3zM11 9v-3h2.073l1.5 3h-3.573z\"><\/path>\n<\/svg>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Frakt + s\u00e4kerhet<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1307152815\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3775480180\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3775480180-label\" class=\"accordion-title plain\" href=\"#accordion-item-shipping-costs\" aria-expanded=\"false\" aria-controls=\"accordion-3775480180-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Fraktkostnader<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3775480180-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3775480180-label\">\n\t\t\t\n\n<p>Detaljerad information om frakt p\u00e5 v\u00e5r sida <a title=\"Fraktkostnader\" href=\"https:\/\/ecoturbino.shop\/sv\/fraktkostnader\/\">fraktkostnader<\/a>.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3774984990\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3774984990-label\" class=\"accordion-title plain\" href=\"#accordion-item-shipping-time-+-package-tracking\" aria-expanded=\"false\" aria-controls=\"accordion-3774984990-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Leveranstid + sp\u00e5rning av paket<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3774984990-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3774984990-label\">\n\t\t\t\n\n<p>Vi skickar dagligen fr\u00e5n m\u00e5ndag till fredag, med undantag f\u00f6r helgdagar. Detaljerad information om leveranstid finns p\u00e5 v\u00e5r sida <a title=\"Fraktkostnader\" href=\"https:\/\/ecoturbino.shop\/sv\/fraktkostnader\/\">Fraktkostnader<\/a>.<\/p>\n<p>N\u00e4r vi har packat och f\u00f6rberett best\u00e4llningen f\u00f6r leverans skickar vi ett \"Completed\"-mejl till den e-postadress som angavs under best\u00e4llningen. Detta e-postmeddelande inneh\u00e5ller, f\u00f6rutom orderinformationen, \u00e4ven sp\u00e5rningsl\u00e4nken f\u00f6r paketsp\u00e5rning samt fakturan i PDF-format.<\/p>\n<p>Kontrollera ocks\u00e5 din SPAM-mapp f\u00f6r v\u00e5ra e-postmeddelanden!<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3292809976\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3292809976-label\" class=\"accordion-title plain\" href=\"#accordion-item-pick-up-on-site\" aria-expanded=\"false\" aria-controls=\"accordion-3292809976-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Upph\u00e4mtning p\u00e5 plats<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3292809976-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3292809976-label\">\n\t\t\t\n\n<p>Vi har inte tid med \u00f6ppettider! ecoturbino\u00ae \u00e4r en onlinebutik som \u00e4r \u00f6ppen 24\/7 och har d\u00e4rf\u00f6r inte en traditionell butik med fasta \u00f6ppettider.<\/p>\n<p>Det \u00e4r bara kunden som best\u00e4mmer n\u00e4r best\u00e4llningen ska g\u00f6ras i butiken. Att binda detta till specifika tider \u00e4r f\u00f6r oss en oacceptabel begr\u00e4nsning.<\/p>\n<p>Det finns d\u00e4rf\u00f6r ingen m\u00f6jlighet till personlig upph\u00e4mtning av en order.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-125819037\" class=\"accordion-item\">\n\t\t<a id=\"accordion-125819037-label\" class=\"accordion-title plain\" href=\"#accordion-item-order-as-a-gift\" aria-expanded=\"false\" aria-controls=\"accordion-125819037-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Best\u00e4ll som g\u00e5va<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-125819037-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-125819037-label\">\n\t\t\t\n\n<p>V\u00e4nligen ange \u00e4ven den avvikande leveransadressen vid best\u00e4llningen. I kommentarsf\u00e4ltet f\u00f6r best\u00e4llningen p\u00e5 kassasidan finns m\u00f6jlighet att skriva ut ett personligt meddelande p\u00e5 f\u00f6ljesedeln och fakturan. Paketet inneh\u00e5ller endast f\u00f6ljesedeln med detta meddelande tryckt p\u00e5. Vi skickar fakturan via e-post.<\/p>\n<p>Undantag g\u00e4ller f\u00f6r leveranser till l\u00e4nder utanf\u00f6r EU. H\u00e4r \u00e4r vi skyldiga att \u00e4ven bifoga en faktura av tullsk\u00e4l.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2526647819\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2526647819-label\" class=\"accordion-title plain\" href=\"#accordion-item-&#039;purchase-on-account&#039;-is-our-security-seal\" aria-expanded=\"false\" aria-controls=\"accordion-2526647819-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>'K\u00f6p p\u00e5 faktura' \u00e4r v\u00e5r s\u00e4kerhetsst\u00e4mpel<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2526647819-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2526647819-label\">\n\t\t\t\n\n<p>Bedr\u00e4gerier p\u00e5 Internet av falska butiker kan l\u00e4sas om och om igen i media. F\u00f6r att motverka marknadsf\u00f6ring och f\u00f6r att tj\u00e4na pengar p\u00e5 denna olyckliga situation hade resursstarka f\u00f6retag id\u00e9n om den testade t\u00e4tningen. Denna sigill bekr\u00e4ftar f\u00f6r k\u00f6paren att butiken \u00e4r p\u00e5litlig och s\u00e4ker. Registreringen av detta sigill \u00e4r komplicerad och mycket dyr f\u00f6r f\u00f6retagen - om och om igen.<\/p>\n<p><strong>Finns det ett alternativ till den dyra Trusted-t\u00e4tningen. N\u00e5got som \u00e4r \u00e4nnu b\u00e4ttre f\u00f6r kunden?<\/strong><\/p>\n<p>Ja, det finns det. Den b\u00e4sta och s\u00e4kraste metoden kallas \"k\u00f6p p\u00e5 konto\". F\u00f6rst tar du emot varorna, kontrollerar varorna och betalar sedan. Detta g\u00f6r alla f\u00f6rseglingar on\u00f6diga och f\u00f6r\u00e5ldrade. F\u00f6r transparensens skull kommer kunden helt enkelt alltid i f\u00f6rsta hand hos oss. Ni \u00e4r hj\u00e4rtligt v\u00e4lkomna!<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4134468908\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4134468908-label\" class=\"accordion-title plain\" href=\"#accordion-item-security-+-privacy\" aria-expanded=\"false\" aria-controls=\"accordion-4134468908-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>S\u00e4kerhet + integritet<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4134468908-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4134468908-label\">\n\t\t\t\n\n<p>Hela bes\u00f6ket i webbutiken sker helt krypterat. Vi anv\u00e4nder en mycket s\u00e4ker 2048-bitars kryptering f\u00f6r detta. Personliga betalningsuppgifter, t.ex. kreditkortsnummer, lagras i princip inte. D\u00e4rf\u00f6r \u00e4r det inte heller m\u00f6jligt att f\u00e5 tillg\u00e5ng till denna information ens med lagliga medel; vi vidarebefordrar alla juridiska f\u00f6rfr\u00e5gningar till respektive betalningsmetod som kunden har valt. Detaljerad information om betalningsalternativ finns p\u00e5 v\u00e5r sida <a title=\"Hur man betalar i onlinebutiken\" href=\"https:\/\/ecoturbino.shop\/sv\/betalningsmetoder\/\">Betalningsmetoder<\/a>.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:3em;margin-bottom:3em;max-width:100%;height:1px;background-color:rgb(9, 14, 29);\"><\/div>\n\n<div class=\"row row-collapse\"  id=\"row-1714363466\">\n\n\n\t<div id=\"col-927802928\" class=\"col medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 30px 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<!-- Generated by IcoMoon.io -->\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" version=\"1.1\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\">\n  <path fill=\"#000000\" d=\"M14.5 2h-13c-0.825 0-1.5 0.675-1.5 1.5v9c0 0.825 0.675 1.5 1.5 1.5h13c0.825 0 1.5-0.675 1.5-1.5v-9c0-0.825-0.675-1.5-1.5-1.5zM3 12h-1v-2h1v2zM5 12h-1v-2h1v2zM7 12h-1v-2h1v2zM15.5 8h-15v-3h15v3z\"><\/path>\n<\/svg>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Best\u00e4llning + Betalning<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-187268330\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-735522012\" class=\"accordion-item\">\n\t\t<a id=\"accordion-735522012-label\" class=\"accordion-title plain\" href=\"#accordion-item-payment-methods\" aria-expanded=\"false\" aria-controls=\"accordion-735522012-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Betalningsmetoder<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-735522012-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-735522012-label\">\n\t\t\t\n\n<p>Detaljerad information om betalningsalternativ p\u00e5 v\u00e5r sida <a title=\"S\u00e5 h\u00e4r betalar du i webbutiken\" href=\"https:\/\/ecoturbino.shop\/sv\/betalningsmetoder\/\">betalningsmetoder<\/a>.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3939033164\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3939033164-label\" class=\"accordion-title plain\" href=\"#accordion-item-service-fee-|-discount-for-prepayment\" aria-expanded=\"false\" aria-controls=\"accordion-3939033164-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Serviceavgift | Rabatt f\u00f6r f\u00f6rskottsbetalning<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3939033164-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3939033164-label\">\n\t\t\t\n\n<p>\u00c4rlighet och transparens \u00e4r mycket viktigt f\u00f6r oss. Vi har d\u00e4rf\u00f6r beslutat att \u00f6ka medvetenheten om fr\u00e5gan om onlineavgifter fr\u00e5n betaltj\u00e4nstleverant\u00f6rer. Vi listar provisioner och \u00e5terbetalningar av avgifter fr\u00e5n betaltj\u00e4nstleverant\u00f6rerna till handlaren i h\u00e4ndelse av en annullering av en produkt p\u00e5 v\u00e5r <a href=\"https:\/\/ecoturbino.shop\/sv\/betalningsmetoder\/\">\u00f6versiktssida \u00f6ver tillg\u00e4ngliga betalningsmetoder<\/a>.<\/p>\n<p>Beroende p\u00e5 ekonomisk n\u00f6dv\u00e4ndighet tar vi ut en avgift f\u00f6r betalningstj\u00e4nster online. Detsamma g\u00e4ller f\u00f6r en rabatt som bonus om den st\u00f6der och underl\u00e4ttar v\u00e5rt arbete.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3751325917\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3751325917-label\" class=\"accordion-title plain\" href=\"#accordion-item-order-by-phone-or-email\" aria-expanded=\"false\" aria-controls=\"accordion-3751325917-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Best\u00e4ll via telefon eller e-post<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3751325917-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3751325917-label\">\n\t\t\t\n\n<p>Vi utvecklar och investerar kontinuerligt i ett modernt butikssystem f\u00f6r att m\u00f6jligg\u00f6ra enklast m\u00f6jliga best\u00e4llning p\u00e5 alla enheter. I undantagsfall finns det fortfarande m\u00f6jlighet att best\u00e4lla via e-post eller telefon, med h\u00e4nsyn tagen till <a href=\"https:\/\/ecoturbino.shop\/sv\/privat-cockpit\/integritet\/\">best\u00e4mmelser om dataskydd<\/a> enligt GDPR.<\/p>\n<p>F\u00f6r att kunna tillhandah\u00e5lla denna manuella tj\u00e4nst till sj\u00e4lvkostnadspris tar vi ut en serviceavgift p\u00e5 10 euro per best\u00e4llning. Dessutom \u00e4r bank\u00f6verf\u00f6ring den enda tillg\u00e4ngliga betalningsmetoden som f\u00f6rskottsbetalning.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4222522982\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4222522982-label\" class=\"accordion-title plain\" href=\"#accordion-item-order-with-vat-\/-tax\" aria-expanded=\"false\" aria-controls=\"accordion-4222522982-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Best\u00e4llning med moms\/skatt<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4222522982-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4222522982-label\">\n\t\t\t\n\n<p>Det \u00e4r m\u00f6jligt att best\u00e4lla skattefritt som en gemenskapsintern leverans via moms-ID. Ange bara moms-ID-numret (momsregistreringsnummer) p\u00e5 kassasidan tillsammans med fakturerings- och leveransuppgifterna. Verifieringen av momsregistreringsnumret g\u00f6rs i realtid.<\/p>\n<p>N\u00e4r best\u00e4llningen har bekr\u00e4ftats kommer den att frisl\u00e4ppas och vi skickar en orderbekr\u00e4ftelse med det aktuella momsregistreringsnumret. Observera att en momsbefriad leverans inom gemenskapen endast \u00e4r m\u00f6jlig med ett giltigt momsregistreringsnummer och endast i EU-l\u00e4nder utanf\u00f6r \u00d6sterrike.<\/p>\n<p>Som ett europeiskt f\u00f6retag \u00e4r vi skyldiga att debitera den lokala merv\u00e4rdesskatten i best\u00e4llningens destinationsland. Utan ett moms-ID \u00e4r det d\u00e4rf\u00f6r m\u00f6jligt att kr\u00e4va den ber\u00e4knade momsen som ing\u00e5ende skatt.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1333519972\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1333519972-label\" class=\"accordion-title plain\" href=\"#accordion-item-invoice-received\" aria-expanded=\"false\" aria-controls=\"accordion-1333519972-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Mottagen faktura<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1333519972-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1333519972-label\">\n\t\t\t\n\n<p>Vi skickar fakturan som en PDF-fil tillsammans med det slutliga e-postmeddelandet inklusive sp\u00e5rningsl\u00e4nken f\u00f6r paketsp\u00e5rning. Vi bifogar endast en f\u00f6ljesedel eller packlista med sj\u00e4lva paketet.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:3em;margin-bottom:3em;max-width:100%;height:1px;background-color:rgb(9, 14, 29);\"><\/div>\n\n<div class=\"row row-collapse\"  id=\"row-1981576221\">\n\n\n\t<div id=\"col-1824908398\" class=\"col medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 30px 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<!-- Generated by IcoMoon.io -->\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" version=\"1.1\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\">\n  <path fill=\"#000000\" d=\"M16 1h-3v7h-7.5l2.5-2.5-2-2-6 6 6 6 2-2-2.5-2.5h10.5z\"><\/path>\n<\/svg>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Avkastning<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-417578617\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-506278775\" class=\"accordion-item\">\n\t\t<a id=\"accordion-506278775-label\" class=\"accordion-title plain\" href=\"#accordion-item-withdrawal-of-an-order\" aria-expanded=\"false\" aria-controls=\"accordion-506278775-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00c5terkallelse av en order<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-506278775-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-506278775-label\">\n\t\t\t\n\n<p>I princip finns det m\u00f6jlighet att inom fjorton dagar fr\u00e5n mottagandet av best\u00e4llningen och utan att ange n\u00e5got sk\u00e4l \u00e5ngra best\u00e4llningen genom att returnera den. Vissa produkter i v\u00e5rt sortiment \u00e4r dock undantagna fr\u00e5n denna \u00e5ngerr\u00e4tt.<\/p>\n<p>Detaljerad information om \u00e5terkallelse, undantag, returadress och uttagsbest\u00e4mmelser finns p\u00e5 v\u00e5r sida <a href=\"https:\/\/ecoturbino.shop\/sv\/tillbakadragande-2\/\">tillbakadragande<\/a>.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-282691282\" class=\"accordion-item\">\n\t\t<a id=\"accordion-282691282-label\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-282691282-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Rekommendation: Innan du \u00e5terv\u00e4nder - beg\u00e4r r\u00e5d om ans\u00f6kan!<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-282691282-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-282691282-label\">\n\t\t\t\n\n<p>Hela v\u00e5rt produktsortiment best\u00e5r av specialiserade produkter och kan inte j\u00e4mf\u00f6ras med standardiserade massproducerade varor. M\u00e5nga av dessa produkter kr\u00e4ver ocks\u00e5 konsultation f\u00f6r korrekt till\u00e4mpning f\u00f6r att uppn\u00e5 maximal prestanda.<\/p>\n<p>Vi har v\u00e4ldigt f\u00e5 returer. \u00c4nd\u00e5 har vi genom f\u00f6rfr\u00e5gningar om returer insett att dessa \u00e5terkallelser ofta uppst\u00e5r enbart p\u00e5 grund av felaktig till\u00e4mpning eller feltolkning av produkten.<\/p>\n<p>D\u00e4rf\u00f6r rekommenderar vi starkt (\u00e4ven f\u00f6r att f\u00f6rhindra kostnader f\u00f6r on\u00f6diga returer) att man s\u00f6ker r\u00e5d om korrekt anv\u00e4ndning av produkten innan man returnerar den; t.ex. anv\u00e4ndning av en mobiltelefon som kontroll-\/m\u00e4tanordning, felaktig utv\u00e4rdering av en dB-m\u00e4tkurva f\u00f6r sk\u00e4rmd\u00e4mpning etc.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\t<div id=\"gap-2066593814\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2066593814 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row align-center\"  id=\"row-1012010942\">\n\n\n\t<div id=\"col-802009093\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center dark\" style=\"background-color:rgb(85, 85, 85);\" >\n\t\t\t\n\t\t\t\n\n<h3>Har du fortfarande fr\u00e5gor?<\/h3>\n<a href=\"https:\/\/ecoturbino.shop\/sv\/kontakt\/\" class=\"button secondary\" style=\"border-radius:5px;\">\n\t\t<span>Direktkontakt med ecoturbino\u00ae-teamet<\/span>\n\t<i class=\"icon-angle-right\" aria-hidden=\"true\"><\/i><\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-802009093 > .col-inner {\n  border-radius: 10px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\n<style>\n#row-1012010942 > .col > .col-inner {\n  padding: 40px 20px 40px 20px;\n  background-color: rgb(244, 244, 244);\n}\n@media (min-width:550px) {\n  #row-1012010942 > .col > .col-inner {\n    padding: 40px 40px 40px 40px;\n  }\n}\n<\/style>\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_918985385 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1319,"featured_media":47649,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-7231","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/ecoturbino.shop\/sv\/wp-json\/wp\/v2\/pages\/7231","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecoturbino.shop\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ecoturbino.shop\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ecoturbino.shop\/sv\/wp-json\/wp\/v2\/users\/1319"}],"replies":[{"embeddable":true,"href":"https:\/\/ecoturbino.shop\/sv\/wp-json\/wp\/v2\/comments?post=7231"}],"version-history":[{"count":0,"href":"https:\/\/ecoturbino.shop\/sv\/wp-json\/wp\/v2\/pages\/7231\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ecoturbino.shop\/sv\/wp-json\/wp\/v2\/media\/47649"}],"wp:attachment":[{"href":"https:\/\/ecoturbino.shop\/sv\/wp-json\/wp\/v2\/media?parent=7231"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}